The National Agency for Food and Drug Administration and Control (NAFDAC), established by Decree No. 15 of 1993 as amended by Decree No. 9 of 1999 and now cited as NAFDAC Act Cap N1 Laws of the Federation of Nigeria (LFN) 2004 is a parastatal of the Federal Ministry of Health, with the mandate to regulate and control the manufacture, importation, exportation, distribution, advertisement, sale and use of Food, Drugs, Cosmetics, Medical devices, Packaged Water, Chemicals and Detergents (known as regulated products). As part of its mandate NAFDAC is to eradicate fake food, medicines and other regulated products.
MISSION STATEMENT: To safeguard public health by ensuring that only safe and right quality food, medicines, cosmetics, medical devices, chemicals, detergents and packaged water are manufactured, imported, exported, advertised, distributed, sold and used in Nigeria.
VISION STATEMENT: To be an internationally recognized authority of food, medicines and other regulated products.
The PRIDE core values of the Agency:
- Professionalism
- Resilience
- Integrity (Transparency & Good Governance)
- Dedication & Commitment
- Excellence
SERVICE PROVISION AND DELIVERY
The name of the Agency reflects its functions very adequately. By provisions of the enabling Decree No. 15 of 1993 (as amended), the Agency is mandated to provide the following in a courteous, prompt and friendly manner to all its customers:
i. Regulate and control the importation, exportation, manufacture, advertisement, distribution, sale and use of food, drugs, cosmetics, medical devices, packaged water, chemicals and detergents (Regulated Products).
ii. Conduct appropriate tests and ensure compliance with standard specifications within 2 to 4 weeks.
iii. Undertake appropriate investigation into the production premises and raw materials.
iv. Undertake the registration of foods, drugs, cosmetics, medical devices, packaged water, chemicals and detergents within 90 days.
v. Issue guidelines and monitor the advertisement of food, drugs, cosmetics, medical devices, packaged water, chemicals and detergents.
vi. Prevent the dumping of substandard and unwholesome regulated products into Nigeria.
vii. Combat the phenomenon of product faking and counterfeiting, a phenomenon that has assumed international dimension and significance.
viii. Carry out such activities as are necessary or expedient for the performance of its functions.
CUSTOMER EXPECTATIONS
- Prompt, courteous and dignified service delivery
- Polite, trained and well informed staff.
- Adequate information and effective communication.
- Affordable cost of services
- Identifiable staff.
- Identifiable complaint procedures and
- Conducive waiting areas, etc.
CUSTOMER’S OBLIGATIONS:
• Observance of NAFDAC’s laid down rule and regulations.
• Use of facilities with car Payment of prescribed fees.
• No cash payment, but only bank draft
• Ensure that all payments are receipted
For more info, visit www.nafdac.gov.ng
